Shipping policy

Shipping Policy

Where We Ship Dream Items Store currently ships within South Africa only.

Shipping Partner All orders are shipped via The Courier Guy — a trusted South African courier service.

Processing Time

Orders are processed within 1-2 business days after payment is confirmedOrders placed on weekends or public holidays are processed the next business day

Delivery Time

Major cities (Johannesburg, Cape Town, Durban, Pretoria): 2-3 business daysOther areas: 3-5 business daysRemote/outlying areas may take longer

Shipping Costs

Shipping costs are calculated at checkout based on your location and order sizeLive rates are provided by The Courier Guy

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMSYou can track your order on The Courier Guy website at thecourierguy.co.za

Failed Deliveries

Please ensure your delivery address and contact number are correctIf a delivery fails due to incorrect information, re-delivery costs will be for the customer's accoun